Reviews & Testimonials


Reviews and Testimonials for Craters & Freighters Memphis

Craters & Freighters was founded to meet the needs of companies and individuals with heavy, oversized, high-value, awkward, and time-sensitive shipments that other shipping companies refused to handle.

What do our clients think of our services? Check out what they have to say.

If It can be Moved, We Move It

In nearly three decades as an industry leader, we have packaged, crated, and moved just about everything you can imagine. We ship virtually anything virtually anywhere. From simple items to complex robotic equipment, our custom-engineered solutions ensure items get to their destination on-time and undamaged.


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  • December 26, 2020
    Elizabeth V
    I had 7 pieces of fine art that I needed shipped from Tennessee to California. As an art broker this is a very stressful part of the process of buying and selling art. They were incredible valuable and very delicate. After doing some research I called Carters and Freighters and Kim, the owner, answered the phone. Never have I spoken with someone so knowledgeable, detail oriented and 100% focused on my needs. The day came for the art to be shipped and her amazing manager Daniel and his team quickly set to work building custom made crates for each of the pieces. They went a thousand miles above and beyond to make sure this art would arrive in perfect condition. Kim taught me things I had never know about when it came to shipping valuable items including the use of a tip and tell. She stayed in constant contact with me, updating me almost daily as the art made its way. As promised, all of the art arrived in California in perfect condition. I will forever use Craters and Freighters. I would never trust anyone else. It does not get any better than this company.
  • October 13, 2020
    I had them move an old China Cabinet and from start to finish Kim and her team (Luis, Jose, Oscar & Daniel) took great care of it. Kim allowed me to store it there in a carpeted, air conditioned inside location until I was able to give the go ahead to ship. She was efficient in communications and what may happen with possible transport delays due to COVID. None of which happened. I have never seen such thorough packing - that cabinet couldn't have moved in the crate if it wanted to! Excellent Customer Service all the way around - If I could have given them 10 stars I would have. If you need something transported you will not be disappointed with this team!
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Excellent Service

“I just wanted to convey again, my heartfelt thanks and appreciation for your excellent service and careful planning on my Mom Mercedes’s shipping needs. Your professionalism in all aspects of this process, added with the genuine consideration and care into managing communication with us all has been a blessing. Daniel and Kim, I have enjoyed our interaction over the phone calls. You both have made me feel very confident in your customer services and eased my mind from a distance. I will never forget you both and Craters and Freighters in general.  Please pass on this email to your Superiors, so they may know how fortunate they are to have you both on their team.  Keep continuing to be the best that represents Craters & Freighters.  Have a blessed holiday season. Holding you all in fond memory with highest regards.” –Earlene Torres & Mercedes Sablan

Great Job

“I just wanted to tank you and your guys for doing such a great job last week at Toyota.  Tell Jose and Oscar that we appreciate their help!  We are looking forward to handling the next cars that move out of Toyota.  Have a good day!” –Tom Curtin

Amazed with the packaging

“Our Grandfather’s Clock, Chairs and Marble topped dresser arrived yesterday. We were absolutely amazed with the packaging that the items received – there was absolutely no way the items would ever had been damaged in transit. Coming into a strange town and having to find a way to get these items to Phoenix was a treaded task but let me just say that we selected the right people to ship our family treasures; we could not be more pleased. If you ever need a customer testimonial please don’t hesitate to contact us. To all, thank you for your professionalism, expert packaging and excellent communication.” –Chris Hunt